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Shipping & Delivery Policy
Last updated:
1. Delivery areas
We ship to: Finland and the European Union.
2. Processing time
Tilaukset käsitellään yleensä 1–3 business days, unless stated otherwise on the product page.
3. Delivery time
Estimated delivery time depends on destination and product availability. Typical delivery estimates:
- Finland: 7-21 business days
- EU: 7–21 business days
Some products may have longer lead times (e.g., supplier shipment or made-to-order items). If an item has a longer lead time, it will be stated on the product page or we will contact you after purchase.
4. Shipping costs
Shipping costs are shown at checkout before payment.
5. Tracking
If tracking is available, we will email tracking details once your order is dispatched.
6. Delivery issues
If your order is delayed or missing, contact krilaoy@gmail.com with your order number.
If your parcel arrives damaged, follow the instructions in our Returns & Refunds Policy.
7. Incorrect address
Please ensure your shipping address is correct. If a parcel is returned due to an incorrect address, additional shipping costs may apply to resend it.